WE MAKE EXPERIENCE THE
CORE OF OUR STRATEGY
The Garrett Residential Team believes the most important members of the property management team are the "boots on the ground" onsite team members. Leaders are tasked to provide every tool they need to be successful. Each site is staffed with true professionals who possess a courteous attitude and understanding that they are the true “face” of Garrett Residential. Each project is proactively managed with a “no lease left behind” mentality. Garrett Residential’s experience in analyzing demographic trends, occupancy levels, rental rates, and amenities, and using that information to present our asset in a positive light, gives us a distinct advantage over the competition. While Garrett Residential will do everything possible to obtain a lease, it is our sincere goal to create communities where our residents love their homes. Ultimately, we want each community to be a place where the requests and needs of our residents are a top priority. Lease renewals are our indication of a job well done.
The Garrett Residential team possesses decades of rich experience in property management, including but not limited to, market-rate, mixed-use, HUD-insured, and LIHTC multifamily projects. The expert team assembled to lead Garrett Residential excels at risk management, advanced strategies in marketing and performance analytics, asset repositioning, value-add renovations, lease-ups, and industry-leading talent acquisition & retention. These skills and abilities matched with the exceptional product consistently delivered by The Garrett Companies and our carefully vetted third-party clients create a value-generating machine.
CREATE VALUE AND RETURNS
While our team has experience working for some of the best regional and national leaders in the industry, we’re not setting out to follow the status quo. Garrett Residential is a team of happen-makers who aren’t afraid to try new things, admit their mistakes, and raise the bar. Years of doing what it takes to get the job done have given our team members the insight to develop a smart strategy for creating value and returns.
CULTIVATE HUMAN CAPITOL
A team is only as good as its weakest player. We build up our people to be the best they can be. The Garrett Companies has earned national rankings as a Best Place To Work year after year because of our ridiculously awesome perks and our investments in personal and professional growth. When establishing Garrett Residential, the leadership team thoughtfully designed a perks package for onsite property management staff that keeps them excited about their role and offers access to best-in-class training & development programs.
IMMERSE IN TECHNOLOGY
Multifamily projects developed today are designed for the renter of tomorrow. The Garrett Companies is mindful of this and delivers products designed with the latest technology in operational systems and residential amenities. Garrett Residential teams lean into technology as an operational efficiency tool and a sales competitive advantage.
ORIGINAL WITH OUR IDENTITY
We have a unique style, and we want to keep it that way. Each community is individually branded to appeal to its target audience, and all creative services and marketing strategies are completed by our in-house Marketing Department.
ALIGN WITH SMART PARTNERS
We’re picky about with whom we do business. Our partners are an extension of our company because their products and services are woven into our customer experience. Vendors and suppliers are evaluated to determine compatibility with our culture and values, and we never settle for anything less than the best.
MAKE EXPERIENCE THE CORE OF OUR STRATEGY
We’ve painstakingly mapped out the customer journey and employee journey and developed a strategy to produce memorable positive experiences at every touchpoint. At Garrett Residential, customer experience is not a budget line item, it’s a mindset embedded into our vision and values.
OUR MANAGED PORTFOLIO
Garrett Residential manages communities for The Garrett Companies' portfolio, and in 2020 expanded to manage for third-party clients and investors. The Garrett Residential competitive edge includes
Leadership team with a collective 120+ years’ experience
Extensive lease-up experience with dispositions creating impressive value returns for investors
Average lease-up stabilization in less than 12 months
Management transfer strategy with no interruption to asset performance
A comprehensive proprietary policy manual
In-house human resources, legal, marketing, & accounting services
A servant leadership approach that provides the support needed to net results
Attention to detail unmatched in our industry
We're active nationwide with a regional presence in Indiana, Colorado, Arizona, and Florida… and expanding. Be a part of our remarkable growth story. Get in touch with our team to discuss your third-party management needs.